WELCOME TO THE LIBERTY INSURANCE AGENCY FAMILY.

We take great pride in our agency, community, and clients. As an Independent Agent we offer choice, provide a high level of service, and are local to your community.

But what does that really mean?

Can’t other agents say the same thing about their business? 

Here’s how we’re different:

At Liberty Insurance Agency, our insurance family is focused on you and your insurance needs. We are implementing new technologies and processes to make accessibility to your account better than ever, and our dedicated account managers and service team are here for you. 

We pride ourselves on delivering a tailormade customer experience to you. Your call or email is not handled by an out of area center, rather by a team of local licensed professionals that know your account.

BUSINESS INSURANCE AGENTS

We know business and how to limit your risks on your journey to success.

Jason Rigby

Senior Vice President

Steve Pcsolar

Account Executive

Amy McCloskey

Technical Assistant

Bailey Chishko

Technical Assistant

Anthony Viola

Claims Manager

Kris Ray

Claims Analyst

Rachel Cronen

Bond Manager

BUSINESS INSURANCE AGENTS

We know business and how to limit your risks on your journey to success.

Jason Rigby

Senior Vice President

Senior Client Relationship Manager

Develop Overall Insurance Strategy

Carrier Negotiations

412-571-5700 EXT 255

Steve Pcsolar

Account Executive

Coverage Changes/Questions

Technical Analysis

Certificates of Insurance

Claims Reporting (Excluding Work Comp)

412-571-5700 EXT 236

Amy McCloskey

Technical Assistant

MVR Review

Audit Review and Processing

Billing Inquiries

412-571-5700 EXT 216

Bailey Chishko

Technical Assistant

Policy Review

Endorsement Processing

Billing Inquiries

412-571-5700 EXT 232

Anthony Viola

Claims Manager

Anthony has been in the insurance industry for 23 years. As a former multi-line claims adjuster, Anthony understands the daily aspects and challenges of a claims professional. Anthony resides in the South Hills of Pittsburgh with his wife and 2 children. He enjoys advocating for clients to reach the best optimal outcome. When not at work, Anthony enjoys golf and coaching youth hockey.

412-571-5700 EXT 212

 

Kris Ray

Claims Analyst

Kris has been part of the Liberty’s claim department since 2017. It is her goal to work closely with clients in monitoring the totality of a claim for accuracy, completeness, and eligibility. One of her favorite tag lines is “Never Settle.” She enjoys officiating basketball, spending time with her three children and grandson, watching football, and listening to music.

412-571-5700 EXT 241

Rachel Cronen

Bond Manager

Rachel has 30 years experience in the surety industry and has formed lasting relationships with many of her loyal clients. She oversees all aspects of the bond department, including client relations and service and looks forward to developing new relationships. Outside of the office, Rachel enjoys spending her time hiking and traveling. 

412-571-5700 EXT 270

PLACE HOLDER! EMPLOYEE BENEFITS INSURANCE AGENTS

We know to support your employees and your business with HR and benefits that help you compete.

Jason Rigby

Senior Vice President

Steve Pcsolar

Account Executive

Amy McCloskey

Technical Assistant

Bailey Chishko

Technical Assistant

Anthony Viola

Claims Manager

Kris Ray

Claims Analyst

Rachel Cronen

Bond Manager

Jason Rigby

Senior Vice President

Senior Client Relationship Manager

Develop Overall Insurance Strategy

Carrier Negotiations

412-571-5700 EXT 255

Steve Pcsolar

Account Executive

Coverage Changes/Questions

Technical Analysis

Certificates of Insurance

Claims Reporting (Excluding Work Comp)

412-571-5700 EXT 236

Amy McCloskey

Technical Assistant

MVR Review

Audit Review and Processing

Billing Inquiries

412-571-5700 EXT 216

Bailey Chishko

Technical Assistant

Policy Review

Endorsement Processing

Billing Inquiries

412-571-5700 EXT 232

Anthony Viola

Claims Manager

Anthony has been in the insurance industry for 23 years. As a former multi-line claims adjuster, Anthony understands the daily aspects and challenges of a claims professional. Anthony resides in the South Hills of Pittsburgh with his wife and 2 children. He enjoys advocating for clients to reach the best optimal outcome. When not at work, Anthony enjoys golf and coaching youth hockey.

412-571-5700 EXT 212

 

Kris Ray

Claims Analyst

Kris has been part of the Liberty’s claim department since 2017. It is her goal to work closely with clients in monitoring the totality of a claim for accuracy, completeness, and eligibility. One of her favorite tag lines is “Never Settle.” She enjoys officiating basketball, spending time with her three children and grandson, watching football, and listening to music.

412-571-5700 EXT 241

Rachel Cronen

Bond Manager

Rachel has 30 years experience in the surety industry and has formed lasting relationships with many of her loyal clients. She oversees all aspects of the bond department, including client relations and service and looks forward to developing new relationships. Outside of the office, Rachel enjoys spending her time hiking and traveling. 

412-571-5700 EXT 270

PERSONAL LINES INSURANCE AGENTS

Count on our Personal Lines team to deliver the Liberty Advantage for you.

Jessica Entwistle

Department Manager

Sarann Fisher

Vice President & Producer

Joanne Desmonie

Account Manager, Concierge Desk

Beth Truax

Account Manager

Lori Ruzzi

Account Manager

Kathy David

Account Manager

Jessica Wachter

Account Manager

Kathy O’Brien

Technical Processor

Jessica Entwistle

Department Manager

Jessica resides in Sewickley with her jack of all trades husband. She enjoys spending time with her family, bonfires on cool nights, and traveling to all bodies of water. Jessica’s insurance career led her to manage the Liberty team of amazing, experienced, and tenured professionals. She holds two insurance designations, with plans to pursue a third. Insurance is a passion for her because of the peace of mind it provides.

412-571-5700 EXT 218

Sarann Fisher

Vice President & Producer

Sarann is a Penn State graduate and has been with Liberty
for over 20 years. She also works with several local non-profits, enjoys gardening and cooking, loves classic cars, and since family is now spread out, traveling both the US and the world! Her tag line is “Protecting your Family,
Fortune, & Future” because a well-designed insurance plan is tailored to the individual family and it’s the best way
to make sure an accident doesn’t ruin your life!

412-571-5700 EXT 226

Joanne Desmonie

Account Manager, Concierge Desk

Beth resides in a suburb of Pittsburgh with her husband.
She is fond of a good mystery, an excellent meal, spending time with her family, and bicycle adventures along the shores
of Rehoboth Beach. Beth has worked in the insurance industry for the better part of 31 years. Starting at Liberty in 2017, she is part of a passionate team of insurance professionals that are devoted to their clients. Her mission is to help people manage the risks of everyday life and recover from the unexpected.

412-571-5700 EXT 223

Carol Baker

Senior Account Manager

Carol has been with Liberty for over 18 years and has 30+ years in the insurance business. She enjoys spending time with her family, especially her grandchildren. She also loves to cook and try new recipes. Her objective is to provide her clients with the highest standard of service while protecting their financial future.

412-571-5700 EXT 221

Beth Truax

Account Manager

Beth resides in a suburb of Pittsburgh with her husband.
She is fond of a good mystery, an excellent meal, spending time with her family, and bicycle adventures along the shores
of Rehoboth Beach. Beth has worked in the insurance industry for the better part of 31 years. Starting at Liberty in 2017, she is part of a passionate team of insurance professionals that are devoted to their clients. Her mission is to help people manage the risks of everyday life and recover from the unexpected.

412-571-5700 EXT 260

Lori Ruzzi

Account Manager

Lori has been in the insurance industry for 28 years. She has worked in personal lines and has experience in small commercial business. Lori is the proud mom of four beautiful children and resides in South Park. She loves reading, biking, bowling and loves spending time with her family. She is working to complete her CISR designation

412-571-5700 EXT 222

Kathy David

Account Manager

Kathy resides in the local area with her husband. She was born in the South Hills where they raised their two children. In Kathy’s career, she has held an insurance license in Property and Casualty for more than 25 years. Additionally, she holds an insurance designation of CISR. Kathy enjoys meeting and assisting clients by providing valuable insurance protection to meet the client’s individual needs.

412-571-5700 EXT 271

Jessica Wachter

Account Manager

Jessica, an Arizona transplant, moved to Pittsburgh in 2014. She lives in Swissvale with her husband and their two cats. Jessica has been in the insurance industry for over 15 years and holds a CISR designation. When not at work, Jessica enjoys reading, painting, and taking photos (mostly of the cats).

412-571-5700 EXT 233

Carol Baker

New Business Coordinator

Carol has been with Liberty for over 18 years and has 30+ years in the insurance business. She enjoys spending time with her family, especially her grandchildren. She also loves to cook and try new recipes. Her objective is to provide her clients with the highest standard of service while protecting their financial future.

412-571-5700 EXT 221

Kathy O’Brien

Technical Processor

Kathy has been with Liberty for over 29 years. She assists the Personal and Commercial Lines Team with various duties and projects. She enjoys spending time with her family, reading, playing games, and cheering for the
Pittsburgh Penguins.

412-571-5700