WELCOME TO THE LIBERTY INSURANCE AGENCY FAMILY.
We take great pride in our agency, community, and clients. As an Independent Agent we offer choice, provide a high level of service, and are local to your community.
But what does that really mean?
Can’t other agents say the same thing about their business?
Here’s how we’re different:
At Liberty Insurance Agency, our insurance family is focused on you and your insurance needs. We are implementing new technologies and processes to make accessibility to your account better than ever, and our dedicated account managers and service team are here for you.
We pride ourselves on delivering a tailormade customer experience to you. Your call or email is not handled by an out of area center, rather by a team of local licensed professionals that know your account.
BUSINESS INSURANCE AGENTS
We know business and how to limit your risks on your journey to success.
BUSINESS INSURANCE AGENTS
We know business and how to limit your risks on your journey to success.
Jason Rigby
Senior Vice President
Senior Client Relationship Manager
Develop Overall Insurance Strategy
Carrier Negotiations
412-571-5700 EXT 255
Steve Pcsolar
Account Executive
Coverage Changes/Questions
Technical Analysis
Certificates of Insurance
Claims Reporting (Excluding Work Comp)
412-571-5700 EXT 236
Amy McCloskey
Technical Assistant
MVR Review
Audit Review and Processing
Billing Inquiries
412-571-5700 EXT 216
Bailey Chishko
Technical Assistant
Policy Review
Endorsement Processing
Billing Inquiries
412-571-5700 EXT 232
Anthony Viola
Claims Manager
Anthony has been in the insurance industry for 23 years. As a former multi-line claims adjuster, Anthony understands the daily aspects and challenges of a claims professional. Anthony resides in the South Hills of Pittsburgh with his wife and 2 children. He enjoys advocating for clients to reach the best optimal outcome. When not at work, Anthony enjoys golf and coaching youth hockey.
412-571-5700 EXT 212
Kris Ray
Claims Analyst
Kris has been part of the Liberty’s claim department since 2017. It is her goal to work closely with clients in monitoring the totality of a claim for accuracy, completeness, and eligibility. One of her favorite tag lines is “Never Settle.” She enjoys officiating basketball, spending time with her three children and grandson, watching football, and listening to music.
412-571-5700 EXT 241
Rachel Cronen
Bond Manager
Rachel has 30 years experience in the surety industry and has formed lasting relationships with many of her loyal clients. She oversees all aspects of the bond department, including client relations and service and looks forward to developing new relationships. Outside of the office, Rachel enjoys spending her time hiking and traveling.
412-571-5700 EXT 270
PLACE HOLDER! EMPLOYEE BENEFITS INSURANCE AGENTS
We know to support your employees and your business with HR and benefits that help you compete.
Jason Rigby
Senior Vice President
Senior Client Relationship Manager
Develop Overall Insurance Strategy
Carrier Negotiations
412-571-5700 EXT 255
Steve Pcsolar
Account Executive
Coverage Changes/Questions
Technical Analysis
Certificates of Insurance
Claims Reporting (Excluding Work Comp)
412-571-5700 EXT 236
Amy McCloskey
Technical Assistant
MVR Review
Audit Review and Processing
Billing Inquiries
412-571-5700 EXT 216
Bailey Chishko
Technical Assistant
Policy Review
Endorsement Processing
Billing Inquiries
412-571-5700 EXT 232
Anthony Viola
Claims Manager
Anthony has been in the insurance industry for 23 years. As a former multi-line claims adjuster, Anthony understands the daily aspects and challenges of a claims professional. Anthony resides in the South Hills of Pittsburgh with his wife and 2 children. He enjoys advocating for clients to reach the best optimal outcome. When not at work, Anthony enjoys golf and coaching youth hockey.
412-571-5700 EXT 212
Kris Ray
Claims Analyst
Kris has been part of the Liberty’s claim department since 2017. It is her goal to work closely with clients in monitoring the totality of a claim for accuracy, completeness, and eligibility. One of her favorite tag lines is “Never Settle.” She enjoys officiating basketball, spending time with her three children and grandson, watching football, and listening to music.
412-571-5700 EXT 241
Rachel Cronen
Bond Manager
Rachel has 30 years experience in the surety industry and has formed lasting relationships with many of her loyal clients. She oversees all aspects of the bond department, including client relations and service and looks forward to developing new relationships. Outside of the office, Rachel enjoys spending her time hiking and traveling.
412-571-5700 EXT 270
PERSONAL LINES INSURANCE AGENTS
Count on our Personal Lines team to deliver the Liberty Advantage for you.
Jessica Entwistle
Department Manager
Jessica resides in Sewickley with her jack of all trades husband. She enjoys spending time with her family, bonfires on cool nights, and traveling to all bodies of water. Jessica’s insurance career led her to manage the Liberty team of amazing, experienced, and tenured professionals. She holds two insurance designations, with plans to pursue a third. Insurance is a passion for her because of the peace of mind it provides.
412-571-5700 EXT 218
Sarann Fisher
Vice President & Producer
Sarann is a Penn State graduate and has been with Liberty
for over 20 years. She also works with several local non-profits, enjoys gardening and cooking, loves classic cars, and since family is now spread out, traveling both the US and the world! Her tag line is “Protecting your Family,
Fortune, & Future” because a well-designed insurance plan is tailored to the individual family and it’s the best way
to make sure an accident doesn’t ruin your life!
412-571-5700 EXT 226
Joanne Desmonie
Account Manager, Concierge Desk
Beth resides in a suburb of Pittsburgh with her husband.
She is fond of a good mystery, an excellent meal, spending time with her family, and bicycle adventures along the shores of Rehoboth Beach. Beth has worked in the insurance industry for the better part of 31 years. Starting at Liberty in 2017, she is part of a passionate team of insurance professionals that are devoted to their clients. Her mission is to help people manage the risks of everyday life and recover from the unexpected.
412-571-5700 EXT 223
Carol Baker
Senior Account Manager
Carol has been with Liberty for over 18 years and has 30+ years in the insurance business. She enjoys spending time with her family, especially her grandchildren. She also loves to cook and try new recipes. Her objective is to provide her clients with the highest standard of service while protecting their financial future.
412-571-5700 EXT 221
Beth Truax
Account Manager
Beth resides in a suburb of Pittsburgh with her husband.
She is fond of a good mystery, an excellent meal, spending time with her family, and bicycle adventures along the shores of Rehoboth Beach. Beth has worked in the insurance industry for the better part of 31 years. Starting at Liberty in 2017, she is part of a passionate team of insurance professionals that are devoted to their clients. Her mission is to help people manage the risks of everyday life and recover from the unexpected.
412-571-5700 EXT 260
Lori Ruzzi
Account Manager
Lori has been in the insurance industry for 28 years. She has worked in personal lines and has experience in small commercial business. Lori is the proud mom of four beautiful children and resides in South Park. She loves reading, biking, bowling and loves spending time with her family. She is working to complete her CISR designation
412-571-5700 EXT 222
Kathy David
Account Manager
Kathy resides in the local area with her husband. She was born in the South Hills where they raised their two children. In Kathy’s career, she has held an insurance license in Property and Casualty for more than 25 years. Additionally, she holds an insurance designation of CISR. Kathy enjoys meeting and assisting clients by providing valuable insurance protection to meet the client’s individual needs.
412-571-5700 EXT 271
Jessica Wachter
Account Manager
Jessica, an Arizona transplant, moved to Pittsburgh in 2014. She lives in Swissvale with her husband and their two cats. Jessica has been in the insurance industry for over 15 years and holds a CISR designation. When not at work, Jessica enjoys reading, painting, and taking photos (mostly of the cats).
412-571-5700 EXT 233
Carol Baker
New Business Coordinator
Carol has been with Liberty for over 18 years and has 30+ years in the insurance business. She enjoys spending time with her family, especially her grandchildren. She also loves to cook and try new recipes. Her objective is to provide her clients with the highest standard of service while protecting their financial future.
412-571-5700 EXT 221